Jya99 Terms & Conditions — Please Read Before Using the Platform

1. General Terms

By using the jya99.ws website and its associated mobile application (collectively, the "Platform"), you confirm that you have fully read, understood, and agreed to abide by these terms and conditions. These terms form a legally binding agreement between jya99 and each user of the Platform.

Jya99 reserves the right to update these terms and conditions at any time. We will post a notice on the platform before any changes take effect. Continued use of the platform after changes are made will be taken as your acceptance of the updated terms.

By using the jya99 platform, you confirm that you are eligible to participate in online betting activities under the applicable laws of your country. Accounts belonging to users in legally restricted regions may be deactivated.

2. Account Registration & Eligibility

The following conditions must be met to open an account on jya99:

• You must be at least 18 years of age.
• You must provide accurate and truthful information at the time of registration.
• Each person may register only one account. Creating multiple accounts using the same name, address, email, or phone number is strictly prohibited.
• After creating your account, you will need to complete the required identity verification (KYC).
• Keeping your account password and login credentials secure is entirely your responsibility.

Jya99 may request a national ID, passport, or other documents for identity verification at any time. If the required documents are not submitted within the specified timeframe, your account may be temporarily or permanently suspended. We strongly recommend enabling two-factor authentication to keep your account secure.

3. Deposit, Withdrawal & Payment Policy

Jya99 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. Payment terms are outlined below:

• A valid transaction ID must be provided to complete a deposit. Incorrect or incomplete information may result in a delay in crediting your account.
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳500.
• Withdrawal requests are typically processed within 15–30 minutes; however, delays may occur if the user's KYC verification is incomplete.
• Only use payment methods registered in your own name. Payments through third parties are not accepted.
• Daily withdrawal limits are subject to change. Contact our Help Center for the current limits.

Deposited funds are intended solely for betting or gaming purposes. If an account is closed for any reason, all applicable bonus conditions will be reviewed before any remaining balance is refunded. For any deposit-related issues, please contact our support team within 24 hours.

4. Bonuses & Promotional Offers

Jya99's bonus and promotional offers are governed by the following rules:

• Each bonus has a specific wagering requirement, which is clearly stated alongside the offer.
• The welcome bonus can only be claimed once per user. Any attempt to claim it through multiple accounts will result in both accounts being closed.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirements have been met.
• Bonuses that are not used within the specified time period after being awarded will be automatically cancelled.
• Certain bonuses may only apply to specific games or betting categories.

Jya99 reserves the right to modify, cancel, or add new conditions to any bonus offer at any time. Check the platform regularly for updates on ongoing bonus promotions. In the event of any bonus-related dispute, jya99's decision shall be considered final.

5. Betting Rules

The following rules apply when placing bets on jya99:

• Once a bet is confirmed, it cannot be cancelled — however, the cash out feature may be used where applicable.
• If an event is cancelled or postponed indefinitely, the bet amount will be refunded.
• Any evidence of match-fixing or fraud will result in the cancellation of the relevant bets and the account being placed under investigation.
• Jya99 reserves the right to void any bets placed during a technical error in live betting.
• Maximum bet limits vary by game and event. Bets exceeding the applicable limit will not be accepted.
• The same user may not place bets on the same event using multiple accounts.

6. Prohibited Activities

The following activities are strictly prohibited on the jya99 platform:

• Creating multiple accounts or using another person's account.
• Bonus abuse or arbitrage betting.
• Automated betting using hacking, scripts, or bots.
• Money laundering or transactions involving illegal funds.
• Intentionally exploiting platform vulnerabilities or bugs.
• Cheating or harassing other users.
• Operating an account under a false or someone else's identity.

7. Privacy & Data Protection

Jya99 takes your personal information seriously. Data collected during registration is used solely for account management, payment processing, and service improvement.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is protected using SSL encryption.
• For more details, visit our Privacy Policy Read.

8. Responsible Gaming

Jya99 believes gaming is a form of entertainment — not a guaranteed way to make money. We encourage all users to play responsibly.

• Set daily, weekly, or monthly deposit limits.
• Lock your account for a set period if needed.
• Use the self-exclusion feature if you feel you have a problem.
• For more details Responsible Gaming Page View.

9. Account Suspension & Closure

Jya99 may suspend or permanently close an account under the following circumstances:

• Violation of these terms and conditions.
• If evidence of fraud or deception is found.
• KYC verification has not been completed.
• Extended period of inactivity (12 months or more).
• At the user's own request.

If an account is closed, any remaining valid balance will be refunded after verification. However, if the closure is due to a rule violation, the balance may be forfeited.

10. Changes to Terms & Conditions

Jya99 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Users will be notified on the platform at least 7 days before any changes take effect. In cases involving urgent legal or security-related updates, changes may take effect immediately.

It is your responsibility to check this page regularly and stay informed of any updates. Continued use of the platform after changes are made will be considered acceptance of the revised terms.

11. Contact & Dispute Resolution

If you have any questions or disputes regarding these Terms & Conditions, please contact us:

• Email: support@jya99.ws
• Live Chat: Click the chat button on the platform — average response time is 2 minutes.
• Help Center: our Help Center page View.

All disputes will first be addressed through direct negotiation. If no resolution is reached, the matter will be settled through a mutually agreed-upon mediator.